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Frequently Asked Questions

PRE-ORDER STATUS?

Please check our latest post in News.

SHIPPING OPTIONS? INTERNATIONAL?

Here are our shipping options and prices (you’ll also see these during checkout):

USA 3-5 day: FREE
USA 2-4 day: $15
USA 2 day: $25

International 5-12 day: $27

DESTINATIONS: We ship anywhere in the world serviced by DHL, FedEx, or USPS. Note: we cannot specify a carrier.

CUSTOMS DUTIES: Your government may assess additional customs duties and taxes before you can receive the item.

(Click here for our full return policy).

BROWN SHOES?

We have a rich oxblood colorway to the Fer, available now. What I love about this color is that it pretty much goes with anything that black or brown would! We are working on adding a Honey and a Cacao color as well. The best way to get news on their development and release is through our monthly newsletter: http://eepurl.com/i2egb

SIZING?

Click here for our Sizing Guide. If additional clarification is needed, we’d be more than happy to help. Shoot us a message using the form below!

ORTHOTICS?

Our shoes currently don't have a removable insert, so there might not be enough space for a traditional orthotic. When I first designed these shoes, I was a bit of a barefoot purist, and naive in thinking that going barefoot is a cure-all for everyone. I know better now that some people could still benefit from orthotics. I'm going to correct this, but it requires a change in the last, and that requires changing everything else: upper patterns and outsole molds, so it may take longer than a year before I can have those changes hit shelves. Fortunately, I met the founder of Soul Insole. It's a small sticky gel insert that can fit in a larger range of footwear than traditional inserts.

ADDRESS?

Hunter & Fuchsia LLC, 2150 Pacific Beach Dr #149, San Diego, CA 92109

Sizing, Fit, & Feel

I. Sizing

  1. Let's start by asking: What shoe size (US Men's) normally fits you best? To convert from other sizing standards, see this chart.
  2. Is that a Narrow width? Go one size down for our shoes.
  3. Is that a Medium width? Depending on how roomy you like the toebox, go one size down OR order the same size.
  4. Is that a Wide width? Order the same size for our shoes.
  5. Don’t know the width of your shoes? They’re most likely Medium. 

II. Fit & Feel

This image shows roughly how/where your feet should sit inside a pair of Carets, at right. 


At left is a typical dress shoe, same size and same Wide width. You can see that it is still 1 or 2 cm longer than ours. Most sleeker dress shoes have a fair amount of unoccupied space in the front. We took advantage of that and used it to give you a wide toebox without looking like it. Dress shoes get even longer if we start looking at chisel-toe and pointy-toe styles. But even though these conventional dress shoes are longer, you still feel cramped because of the heel lift and the fact that their shoes are widest at the ball of the foot. Ours are widest at the toes, as a foot naturally is.

If the widest part of your feet (i.e. your toes) occupies the widest part of our shoes, then you are wearing the right size.

Regarding groundfeel, Carets' outsole is 4mm thick, with another 4mm of leather and cork between that and your feet. The polyurethane we use for the outsole was selected for durability, which is more important than groundfeel in a shoe like this. The 2-part (polyurethane + leather/cork) design allows for the shoes to be resoled like good dress shoes and unlike most minimalist shoes.

Expect Carets to feel less like FiveFingers and more like flat-bottomed skate shoes with the insoles removed.


In the end, what matters most is that you are happy with your shoes! We will gladly take them back (365-day free returns and exchanges, click for details) and I am honored that you gave us a shot.